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Company / Website inquiries

Privacy notice.

What you share with Arcaya, how the website handles an inquiry and how to contact us about your information.

Updated November 5, 2026

Need help with your information?

Use your inquiry reference and the email address you submitted so we can locate the relevant request.

Email support ↗

Who operates this website?

Arcaya Cabinetry is operated by Foshan Yijian Technology Co., Ltd. (佛山市绎间科技有限公司). The English company name is a reference translation; the registered Chinese name takes precedence.

Unified Social Credit Code: 91440604MAKAKTHK2K.

Registered office: Part of Room 1105, Tower 3, Degaoxin Yilian Financial Plaza, No. 15 Ronghe Road, Guicheng Subdistrict, Nanhai District, Foshan, Guangdong, China.

For a question about your information, email support@arcayacabinetry.com. View company registration details ↗

Information you choose to send

Our project, dealer and sample forms collect the fields you complete. Depending on the form, these can include your name, work email, company, role, destination country or region, project type, room quantities, design stage, budget range, timing and project notes.

You can also upload drawings, plans or photographs. Optional fields can be left blank. Please remove unrelated personal information, private residential details and confidential information that is not needed to review your request. Only share material you are authorized to provide.

How we use an inquiry

We use your submission to review the request, clarify the project or sample scope, and reply using the contact details you provide. A form submission is a request for discussion; it does not by itself place an order or approve production.

The website stores an inquiry reference and the page from which the inquiry was sent. It also uses an IP-derived security identifier and short-term rate limiting to help prevent automated abuse.

Storage and email delivery

Inquiries are saved in the website administration area. Uploaded inquiry files are stored in a restricted directory and are accessed by authorized administrators; they are not added to the public image library. Notification emails contain the form summary and an administration link, rather than public links to your uploaded files.

We use Hostinger for website hosting, Cloudflare for site delivery and protection, and Resend for inquiry notification email. We use PostHog, Inc. and Google Analytics for website analytics. These providers handle relevant technical or message data as part of those services. Their information is available in the Hostinger privacy policy, Cloudflare privacy policy, Resend privacy policy, the PostHog privacy policy, and how Google uses information from sites that use its services.

The company is based in China. Website, security, email and analytics services can involve processing in other countries, including the United States. This page does not promise storage in your own country.

Retention and your requests

The current inquiry system does not apply an automatic deletion deadline. Inquiries remain in the administration area until they are deleted. Deleting an inquiry permanently through the website also removes its stored upload files; separate email copies or service backups may remain outside that inquiry record.

Contact support@arcayacabinetry.com if you want to ask what information you submitted, correct it, request deletion or stop further project contact. Include your inquiry reference where available. We may need to confirm that the request relates to your own information before acting.

Analytics and attribution

We measure how the website is used so we can improve pages, forms and campaigns. Where consent is required, analytics starts only after you allow it. We use PostHog (PostHog, Inc., United States) to record page views and paths, campaign parameters (utm_*, gclid and similar click identifiers), device, browser and country, clicks on contact and download links, and form interactions.

We do not send your name, email address, phone number or message text to PostHog. On pages with forms, PostHog may record a masked session replay to diagnose usability or technical problems; form fields and the form area are masked, so values you type are not captured.

We use Google Analytics 4 to measure visits, pages viewed and how visitors reach the website. It loads after you select “Allow analytics” in Cookie settings. It can use _ga and _ga_* cookies to distinguish browsers and sessions. Google Analytics does not receive the contents of your inquiry forms. Read how Google processes data from sites that use its services.

PostHog and site analytics storage: ph_<project>_posthog (anonymous identifier and session, up to 12 months), ac_attr (first and last visit source, including campaign and click identifiers, 180 days) and ac_consent (your choice, 12 months). Visitors in the EU/EEA, UK and Switzerland see a consent banner; before you accept, PostHog runs without cookies or persistent storage and session replay stays off. Change or withdraw your choice at any time with “Cookie settings” in the footer. Blocking analytics does not affect the forms.

Cookies, links and separate services

Essential cookies and local storage are used for website security and the administrator sign-in area. You can manage cookies through your browser settings; blocking them may affect some functions. Analytics storage is described above and is optional where consent is required.

If you follow a WhatsApp or other external link, you leave this website. The information you send through that service is also handled under its own terms and privacy practices. We do not publish inquiry uploads as case studies through the submission form.

Updates to this notice

This notice describes the website inquiry setup reviewed on October 26, 2026. We will update it when the website’s data handling changes. For questions, contact support@arcayacabinetry.com.